Lead Wayfinding Designer
New York City
Full-time

A creative and experienced wayfinding designer with a passion for user-centered design processes and systems design.

We are a multi-disciplinary team of strategists and designers with a global reputation for improving the experience of cities, transit systems, airports, and destinations.

You will be working with a highly experienced design team with exceptional creative, technical, and operational expertise. We foster a dynamic and collaborative environment, where curiosity, innovation and design excellence are encouraged.

With a growing client-base on the East Coast, this role provides opportunities to contribute to a number of live and upcoming high-profile projects.

 

Responsibilities

  • Provide effective project management, tracking schedule and budget relative to task order/brief

  • Update project management tools such as schedules, resource allocation, and forecasts

  • Provide strategic direction and guidance to the project team, leading key aspects of: research, ideation, conceptualization, detailed design, planning, user testing and prototyping, and implementation

  • Develop wayfinding design solutions to a detailed design stage

  • Lead information planning, including; naming, content and
    messaging, location and network planning, location and placement

  • Lead artworking processes for physical, print, and digital products ready for production

  • Lead day-to-day communications and weekly project management meetings with client team, stakeholders and partners

  • Lead meetings with clients and project collaborators including engineers, architects, and fabricators

  • Present work to clients, project collaborators including engineers, architects and fabricators

  • Support narrative development for presentations, documentation, and other project outputs

  • Provide quality assurance and approvals for draft and final outputs

About the role

We are seeking a dedicated, experienced and self-motivated Lead Wayfinding Designer with 8+ years relevant experience to join our growing team in New York City.

Candidates should have demonstrable experience in complex wayfinding projects, systems thinking, and design of creative, user-centered solutions.

As part of this role, you will be working with, overseeing and delegating to Senior Designers, Designers and Junior Designers.

You will be working in the New York City studio under the direction of the Design Director and alongside other team members based in NYC, San Francisco and the UK.

A willingness to travel is necessary as projects may be based across the U.S.

What we are looking for

  • Passion for developing innovative wayfinding design solutions that improve people’s everyday experience of places

  • Degree level qualification/s in Graphic Design/Visual  Communication/related field or equivalent work experience

  • Experience of developing and delivering wayfinding systems and design standards in complex environments

  • Strong people-skills and ability to lead and mentor team members

  • Excellent written, verbal and visual communication skills

  • Proficiency with Adobe Creative Suite, Illustrator and InDesign

  • Proficiency with Microsoft Office suite of programs

  • Ability to work independently and as part of a team

  • Knowledge of GIS and/or Figma software would be advantageous

  • Knowledge of Revit or other Building Information Modelling software would be advantageous

What we can offer you

  • Salary range of $130 – $155k, tailored to experience

  • Opportunities for ongoing professional development
    and progression

  • Hybrid working with a minimum of four days per week at our New York City studio

  • 37.5 hour working week (minimum)

  • 15 days annual leave + 1 additional day for every year to a maximum of 20 days

  • 8 U.S. public holidays

  • 40 hours of paid sick leave – accrual method in line with California State Law

  • Premium healthcare coverage including medical and dental insurance

  • 401(k) retirement plan

  • Access to ongoing professional development

  • Casual smart dress is business as usual

  • Apple laptop for remote and studio use

Please note, for this role we can only consider candidates who are authorized to work in the U.S.


To apply

Please email a cover letter, resume, and portfolio
(if applicable) to info@cityid.com with Lead Wayfinding Designer, NYC as the subject.

We look forward to hearing from you.

City ID is an equal opportunity employer and is committed to ensuring all employees and qualified applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by applicable federal, state, or local laws. If you are interested but unsure if you have what we are looking for please contact us.